Mighty Propeller LLC Customer Information and Policies

Customer Service Contact Details

For any inquiries, support, or assistance, please contact our customer service team through the following channels:

• Phone: +1 305-967-6760
• Email: support@mightypropeller.com
• Address: Mighty Propeller LLC, 1200 Brickell Bay Dr Ste 3417, Miami, FL 33131
• Contact Form: Contact Us
• Online Messaging Service: Available through our website's live chat feature at www.mightypropeller.com

Refund and Dispute Policy

At Mighty Propeller LLC, we strive to ensure complete customer satisfaction. Please review our refund and dispute policies below:

1. Refunds:

   • Customers are eligible for a full refund within 30 days of purchase if they are not satisfied with their product or service.
   • To initiate a refund, please contact our customer service team with your order number and reason for the request.
   • Refunds will be processed within 5-7 business days upon approval.

2. Disputes:

   • If you have any disputes regarding a transaction or service, please contact us immediately.
   • We will investigate and resolve disputes within 10 business days.
   • For unresolved disputes, customers may seek resolution through mediation or arbitration in accordance with applicable laws.

Transaction Currency

All transactions conducted through Mighty Propeller LLC will be processed in United States Dollars (USD).

Security Capabilities and Policy for Transmission of Payment Card Details

Mighty Propeller LLC takes the security of your payment information seriously. Our security capabilities and policies include:

• Encryption: All payment card details are encrypted using industry-standard Secure Socket Layer (SSL) technology during transmission.
• PCI Compliance: Our payment processing system is PCI DSS compliant, ensuring the highest level of security for card transactions.
• Data Storage: We do not store any sensitive payment card information on our servers. All transactions are processed through secure, third-party payment gateways.
• Regular Audits: We conduct regular security audits and vulnerability assessments to maintain the integrity of our systems.

Consumer Data Privacy Policy

Mighty Propeller LLC is committed to protecting your privacy. Our consumer data privacy policy outlines how we collect, use, and safeguard your information:

1. Data Collection:

   • We collect personal information such as name, contact details, and payment information when you make a purchase or contact us for support.
   • We may collect additional information such as browsing behavior on our website through cookies and similar technologies.

2. Data Usage:

   • Personal information is used to process transactions, provide customer support, and improve our services.
   • We may use your contact information to send you updates, promotional offers, and newsletters, which you can opt out of at any time.

3. Data Protection:

   • We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse.
   • Access to personal data is restricted to authorized personnel only.

4. Third-Party Sharing:

   • We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services or comply with the law.
   • Third-party service providers are required to maintain the confidentiality and security of your information.

5. Your Rights:

   • You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at support@mightypropeller.com.

By using our services, you consent to the terms of this privacy policy. We may update this policy periodically, and any changes will be posted on our website.